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Mental Health Week Day Three How to really listen (a checklist)

  • Writer: H Pannila
    H Pannila
  • May 12, 2022
  • 2 min read

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Listening is one of those things that we really aren't taught. It is a skill, it can be learned and it can be one of the best things you spend your time on. The next time you converse with someone, here's a checklist to help you stay mindful and create a space where you really listen and show empathy:


Turn on your video


If you are connecting over video call, turn on your video. It may be uncomfortable, but you can pick up facial cues and changes in body language which is invaluable.


Turn off your phone (or at least mute it)


If you are in a position to do so, turn off your phone or let the person you are speaking to know you are turning off your ringer. This indicates that you are prepared to listen, and they are your priority.


Find a quiet place


Locate a quiet space to talk. Public spaces are loud and distracting. A quiet location means you are less likely to be interrupted and makes having a heart-to-heart more likely! This can apply to phone and video calls too.


Move away from any screens


If you are not on video, try to move away from any external screens (TV, other computer screens) to help avoid your eyes drifting. Remember, where your eyes go so does your attention.


Listen carefully to your voicemail


Taking your time to really listen to a voicemail can highlight a lot of subtle information. Changes in tone, choice of words, pauses and other subtle cues may indicate your friend really needs an ear.


Bonus tip: Remove your headphones or earbuds if you aren't using them to communicate with. It gives off the impression that you're not interested and not present.


Implement these steps and watch how your mindfulness develops and helps to create an empathetic space for anyone to feel safe and supported in. Not only are you supporting others as your mindful listening deepens, but your own development as an present, empathetic and caring person grows as well. You start to listen to yourself, hearing what your own needs are and how to express them as well.


Give it a try and watch the magic!


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